{
 "nome": "Resolução de reclamação por serviço, canal Anatel Consumidor",
 "descricao": "Fatia das reclamações no canal da Anatel em que o consumidor declarou o problema resolvido, mês a mês, nos quatro serviços que a Anatel acompanha: banda larga fixa, celular, telefone fixo e TV por assinatura.",
 "janela": "2019-11 a 2026-09",
 "licenca": "CC-BY-4.0",
 "atribuicao": "DNACX, https://dnacx.online/reclamacao-por-cliente/banda-larga-fixa",
 "fonte": "Anatel, Consumidor - Indicadores de Qualidade de Atendimento, base de reclamações do Anatel Consumidor",
 "servicos": {
  "banda-larga-fixa": {
   "avaliadas": 925379,
   "resolvidas": 663526,
   "resolvidasPct": 71.7,
   "primeiroMes": "2019-11",
   "ultimoMes": "2026-09",
   "serie": [
    {
     "mes": "2019-11",
     "avaliadas": 4842,
     "taxa": 51
    },
    {
     "mes": "2019-12",
     "avaliadas": 5737,
     "taxa": 49.6
    },
    {
     "mes": "2020-01",
     "avaliadas": 12222,
     "taxa": 60.8
    },
    {
     "mes": "2020-02",
     "avaliadas": 11959,
     "taxa": 61.9
    },
    {
     "mes": "2020-03",
     "avaliadas": 15725,
     "taxa": 56.9
    },
    {
     "mes": "2020-04",
     "avaliadas": 18466,
     "taxa": 57.3
    },
    {
     "mes": "2020-05",
     "avaliadas": 19509,
     "taxa": 64.1
    },
    {
     "mes": "2020-06",
     "avaliadas": 18484,
     "taxa": 64.8
    },
    {
     "mes": "2020-07",
     "avaliadas": 17082,
     "taxa": 72.6
    },
    {
     "mes": "2020-08",
     "avaliadas": 16802,
     "taxa": 74.6
    },
    {
     "mes": "2020-09",
     "avaliadas": 17708,
     "taxa": 73.2
    },
    {
     "mes": "2020-10",
     "avaliadas": 16708,
     "taxa": 73.9
    },
    {
     "mes": "2020-11",
     "avaliadas": 15095,
     "taxa": 74.1
    },
    {
     "mes": "2020-12",
     "avaliadas": 13558,
     "taxa": 72.6
    },
    {
     "mes": "2021-01",
     "avaliadas": 14548,
     "taxa": 73.5
    },
    {
     "mes": "2021-02",
     "avaliadas": 13901,
     "taxa": 72.2
    },
    {
     "mes": "2021-03",
     "avaliadas": 16100,
     "taxa": 71.2
    },
    {
     "mes": "2021-04",
     "avaliadas": 14729,
     "taxa": 72.5
    },
    {
     "mes": "2021-05",
     "avaliadas": 13738,
     "taxa": 75.3
    },
    {
     "mes": "2021-06",
     "avaliadas": 13712,
     "taxa": 73.6
    },
    {
     "mes": "2021-07",
     "avaliadas": 12513,
     "taxa": 73.6
    },
    {
     "mes": "2021-08",
     "avaliadas": 11973,
     "taxa": 71.8
    },
    {
     "mes": "2021-09",
     "avaliadas": 10216,
     "taxa": 71.8
    },
    {
     "mes": "2021-10",
     "avaliadas": 10278,
     "taxa": 70.5
    },
    {
     "mes": "2021-11",
     "avaliadas": 9824,
     "taxa": 71.7
    },
    {
     "mes": "2021-12",
     "avaliadas": 9885,
     "taxa": 70.9
    },
    {
     "mes": "2022-01",
     "avaliadas": 11584,
     "taxa": 70
    },
    {
     "mes": "2022-02",
     "avaliadas": 9437,
     "taxa": 68.1
    },
    {
     "mes": "2022-03",
     "avaliadas": 11542,
     "taxa": 70.2
    },
    {
     "mes": "2022-04",
     "avaliadas": 10271,
     "taxa": 70.8
    },
    {
     "mes": "2022-05",
     "avaliadas": 11485,
     "taxa": 73
    },
    {
     "mes": "2022-06",
     "avaliadas": 11323,
     "taxa": 71.8
    },
    {
     "mes": "2022-07",
     "avaliadas": 11411,
     "taxa": 73.8
    },
    {
     "mes": "2022-08",
     "avaliadas": 11381,
     "taxa": 73.9
    },
    {
     "mes": "2022-09",
     "avaliadas": 10270,
     "taxa": 74.1
    },
    {
     "mes": "2022-10",
     "avaliadas": 9715,
     "taxa": 72.6
    },
    {
     "mes": "2022-11",
     "avaliadas": 9341,
     "taxa": 73.7
    },
    {
     "mes": "2022-12",
     "avaliadas": 8801,
     "taxa": 73.5
    },
    {
     "mes": "2023-01",
     "avaliadas": 9873,
     "taxa": 74.5
    },
    {
     "mes": "2023-02",
     "avaliadas": 9453,
     "taxa": 73.4
    },
    {
     "mes": "2023-03",
     "avaliadas": 11073,
     "taxa": 73.6
    },
    {
     "mes": "2023-04",
     "avaliadas": 8694,
     "taxa": 73.5
    },
    {
     "mes": "2023-05",
     "avaliadas": 9408,
     "taxa": 75.8
    },
    {
     "mes": "2023-06",
     "avaliadas": 9039,
     "taxa": 76.4
    },
    {
     "mes": "2023-07",
     "avaliadas": 9740,
     "taxa": 77.3
    },
    {
     "mes": "2023-08",
     "avaliadas": 10245,
     "taxa": 76.4
    },
    {
     "mes": "2023-09",
     "avaliadas": 9244,
     "taxa": 77.6
    },
    {
     "mes": "2023-10",
     "avaliadas": 9683,
     "taxa": 76.8
    },
    {
     "mes": "2023-11",
     "avaliadas": 10323,
     "taxa": 76.4
    },
    {
     "mes": "2023-12",
     "avaliadas": 9373,
     "taxa": 77
    },
    {
     "mes": "2024-01",
     "avaliadas": 11211,
     "taxa": 77.4
    },
    {
     "mes": "2024-02",
     "avaliadas": 10454,
     "taxa": 76.5
    },
    {
     "mes": "2024-03",
     "avaliadas": 10981,
     "taxa": 77.2
    },
    {
     "mes": "2024-04",
     "avaliadas": 11570,
     "taxa": 76.3
    },
    {
     "mes": "2024-05",
     "avaliadas": 10760,
     "taxa": 77
    },
    {
     "mes": "2024-06",
     "avaliadas": 9502,
     "taxa": 77.7
    },
    {
     "mes": "2024-07",
     "avaliadas": 9990,
     "taxa": 75.8
    },
    {
     "mes": "2024-08",
     "avaliadas": 9323,
     "taxa": 76.2
    },
    {
     "mes": "2024-09",
     "avaliadas": 10138,
     "taxa": 75.7
    },
    {
     "mes": "2024-10",
     "avaliadas": 11069,
     "taxa": 75.8
    },
    {
     "mes": "2024-11",
     "avaliadas": 9691,
     "taxa": 74.2
    },
    {
     "mes": "2024-12",
     "avaliadas": 9636,
     "taxa": 73.8
    },
    {
     "mes": "2025-01",
     "avaliadas": 10828,
     "taxa": 73.3
    },
    {
     "mes": "2025-02",
     "avaliadas": 9676,
     "taxa": 73.3
    },
    {
     "mes": "2025-03",
     "avaliadas": 9752,
     "taxa": 72.7
    },
    {
     "mes": "2025-04",
     "avaliadas": 9032,
     "taxa": 72.2
    },
    {
     "mes": "2025-05",
     "avaliadas": 9811,
     "taxa": 73.5
    },
    {
     "mes": "2025-06",
     "avaliadas": 9149,
     "taxa": 73.8
    },
    {
     "mes": "2025-07",
     "avaliadas": 9991,
     "taxa": 73.9
    },
    {
     "mes": "2025-08",
     "avaliadas": 9667,
     "taxa": 72.1
    },
    {
     "mes": "2025-09",
     "avaliadas": 10418,
     "taxa": 69.7
    },
    {
     "mes": "2025-10",
     "avaliadas": 11026,
     "taxa": 69.1
    },
    {
     "mes": "2025-11",
     "avaliadas": 9537,
     "taxa": 69.1
    },
    {
     "mes": "2025-12",
     "avaliadas": 9951,
     "taxa": 67.7
    },
    {
     "mes": "2026-01",
     "avaliadas": 11016,
     "taxa": 69.2
    },
    {
     "mes": "2026-02",
     "avaliadas": 10073,
     "taxa": 68.1
    },
    {
     "mes": "2026-03",
     "avaliadas": 11131,
     "taxa": 68.5
    },
    {
     "mes": "2026-04",
     "avaliadas": 10123,
     "taxa": 66.8
    },
    {
     "mes": "2026-05",
     "avaliadas": 10446,
     "taxa": 70.4
    },
    {
     "mes": "2026-06",
     "avaliadas": 10418,
     "taxa": 71.2
    },
    {
     "mes": "2026-07",
     "avaliadas": 11242,
     "taxa": 72.6
    },
    {
     "mes": "2026-08",
     "avaliadas": 9560,
     "taxa": 76.4
    },
    {
     "mes": "2026-09",
     "avaliadas": 184,
     "taxa": 92.9
    }
   ]
  },
  "celular": {
   "avaliadas": 1890664,
   "resolvidas": 1452475,
   "resolvidasPct": 76.8,
   "primeiroMes": "2019-11",
   "ultimoMes": "2026-09",
   "serie": [
    {
     "mes": "2019-11",
     "avaliadas": 10708,
     "taxa": 52
    },
    {
     "mes": "2019-12",
     "avaliadas": 12720,
     "taxa": 49.5
    },
    {
     "mes": "2020-01",
     "avaliadas": 26431,
     "taxa": 59.5
    },
    {
     "mes": "2020-02",
     "avaliadas": 26175,
     "taxa": 62.9
    },
    {
     "mes": "2020-03",
     "avaliadas": 26720,
     "taxa": 60
    },
    {
     "mes": "2020-04",
     "avaliadas": 31222,
     "taxa": 61.1
    },
    {
     "mes": "2020-05",
     "avaliadas": 33828,
     "taxa": 67.5
    },
    {
     "mes": "2020-06",
     "avaliadas": 32672,
     "taxa": 67.1
    },
    {
     "mes": "2020-07",
     "avaliadas": 32115,
     "taxa": 72.1
    },
    {
     "mes": "2020-08",
     "avaliadas": 33126,
     "taxa": 73.3
    },
    {
     "mes": "2020-09",
     "avaliadas": 32666,
     "taxa": 73.8
    },
    {
     "mes": "2020-10",
     "avaliadas": 32582,
     "taxa": 77
    },
    {
     "mes": "2020-11",
     "avaliadas": 31153,
     "taxa": 77
    },
    {
     "mes": "2020-12",
     "avaliadas": 29665,
     "taxa": 75.3
    },
    {
     "mes": "2021-01",
     "avaliadas": 32383,
     "taxa": 78.8
    },
    {
     "mes": "2021-02",
     "avaliadas": 29717,
     "taxa": 80.3
    },
    {
     "mes": "2021-03",
     "avaliadas": 32303,
     "taxa": 78.8
    },
    {
     "mes": "2021-04",
     "avaliadas": 31177,
     "taxa": 78.9
    },
    {
     "mes": "2021-05",
     "avaliadas": 31686,
     "taxa": 80.5
    },
    {
     "mes": "2021-06",
     "avaliadas": 30193,
     "taxa": 79.4
    },
    {
     "mes": "2021-07",
     "avaliadas": 28659,
     "taxa": 78.7
    },
    {
     "mes": "2021-08",
     "avaliadas": 29869,
     "taxa": 75.9
    },
    {
     "mes": "2021-09",
     "avaliadas": 27758,
     "taxa": 75.9
    },
    {
     "mes": "2021-10",
     "avaliadas": 25994,
     "taxa": 75.5
    },
    {
     "mes": "2021-11",
     "avaliadas": 24484,
     "taxa": 75.6
    },
    {
     "mes": "2021-12",
     "avaliadas": 23356,
     "taxa": 75.2
    },
    {
     "mes": "2022-01",
     "avaliadas": 25731,
     "taxa": 77.6
    },
    {
     "mes": "2022-02",
     "avaliadas": 22453,
     "taxa": 76.2
    },
    {
     "mes": "2022-03",
     "avaliadas": 26078,
     "taxa": 77.5
    },
    {
     "mes": "2022-04",
     "avaliadas": 27121,
     "taxa": 78.8
    },
    {
     "mes": "2022-05",
     "avaliadas": 28527,
     "taxa": 79.6
    },
    {
     "mes": "2022-06",
     "avaliadas": 27357,
     "taxa": 79.5
    },
    {
     "mes": "2022-07",
     "avaliadas": 27272,
     "taxa": 80.5
    },
    {
     "mes": "2022-08",
     "avaliadas": 28032,
     "taxa": 80.6
    },
    {
     "mes": "2022-09",
     "avaliadas": 25549,
     "taxa": 80.5
    },
    {
     "mes": "2022-10",
     "avaliadas": 24218,
     "taxa": 78
    },
    {
     "mes": "2022-11",
     "avaliadas": 22008,
     "taxa": 78.6
    },
    {
     "mes": "2022-12",
     "avaliadas": 20946,
     "taxa": 79.3
    },
    {
     "mes": "2023-01",
     "avaliadas": 23033,
     "taxa": 79.6
    },
    {
     "mes": "2023-02",
     "avaliadas": 20662,
     "taxa": 80
    },
    {
     "mes": "2023-03",
     "avaliadas": 22072,
     "taxa": 80.1
    },
    {
     "mes": "2023-04",
     "avaliadas": 18523,
     "taxa": 82
    },
    {
     "mes": "2023-05",
     "avaliadas": 23565,
     "taxa": 84.4
    },
    {
     "mes": "2023-06",
     "avaliadas": 20965,
     "taxa": 84.1
    },
    {
     "mes": "2023-07",
     "avaliadas": 21538,
     "taxa": 84.6
    },
    {
     "mes": "2023-08",
     "avaliadas": 21260,
     "taxa": 83.3
    },
    {
     "mes": "2023-09",
     "avaliadas": 20014,
     "taxa": 83.9
    },
    {
     "mes": "2023-10",
     "avaliadas": 20289,
     "taxa": 83.4
    },
    {
     "mes": "2023-11",
     "avaliadas": 18319,
     "taxa": 82
    },
    {
     "mes": "2023-12",
     "avaliadas": 16468,
     "taxa": 82.4
    },
    {
     "mes": "2024-01",
     "avaliadas": 18283,
     "taxa": 82.2
    },
    {
     "mes": "2024-02",
     "avaliadas": 16883,
     "taxa": 82.5
    },
    {
     "mes": "2024-03",
     "avaliadas": 18426,
     "taxa": 82.2
    },
    {
     "mes": "2024-04",
     "avaliadas": 18834,
     "taxa": 82.3
    },
    {
     "mes": "2024-05",
     "avaliadas": 19008,
     "taxa": 83.4
    },
    {
     "mes": "2024-06",
     "avaliadas": 17361,
     "taxa": 83.1
    },
    {
     "mes": "2024-07",
     "avaliadas": 17998,
     "taxa": 83
    },
    {
     "mes": "2024-08",
     "avaliadas": 18195,
     "taxa": 83
    },
    {
     "mes": "2024-09",
     "avaliadas": 18448,
     "taxa": 82.9
    },
    {
     "mes": "2024-10",
     "avaliadas": 19173,
     "taxa": 81.7
    },
    {
     "mes": "2024-11",
     "avaliadas": 17133,
     "taxa": 79.8
    },
    {
     "mes": "2024-12",
     "avaliadas": 17106,
     "taxa": 80.2
    },
    {
     "mes": "2025-01",
     "avaliadas": 20212,
     "taxa": 81
    },
    {
     "mes": "2025-02",
     "avaliadas": 18823,
     "taxa": 78.6
    },
    {
     "mes": "2025-03",
     "avaliadas": 19111,
     "taxa": 77.8
    },
    {
     "mes": "2025-04",
     "avaliadas": 17538,
     "taxa": 77.6
    },
    {
     "mes": "2025-05",
     "avaliadas": 19552,
     "taxa": 80.6
    },
    {
     "mes": "2025-06",
     "avaliadas": 18945,
     "taxa": 80
    },
    {
     "mes": "2025-07",
     "avaliadas": 20547,
     "taxa": 78.7
    },
    {
     "mes": "2025-08",
     "avaliadas": 19752,
     "taxa": 78
    },
    {
     "mes": "2025-09",
     "avaliadas": 19500,
     "taxa": 77.1
    },
    {
     "mes": "2025-10",
     "avaliadas": 20179,
     "taxa": 76.9
    },
    {
     "mes": "2025-11",
     "avaliadas": 17691,
     "taxa": 76.4
    },
    {
     "mes": "2025-12",
     "avaliadas": 16952,
     "taxa": 74.6
    },
    {
     "mes": "2026-01",
     "avaliadas": 18436,
     "taxa": 74.5
    },
    {
     "mes": "2026-02",
     "avaliadas": 17263,
     "taxa": 74.1
    },
    {
     "mes": "2026-03",
     "avaliadas": 20154,
     "taxa": 72.7
    },
    {
     "mes": "2026-04",
     "avaliadas": 19495,
     "taxa": 73.5
    },
    {
     "mes": "2026-05",
     "avaliadas": 20683,
     "taxa": 73.1
    },
    {
     "mes": "2026-06",
     "avaliadas": 19144,
     "taxa": 72.4
    },
    {
     "mes": "2026-07",
     "avaliadas": 20824,
     "taxa": 72.6
    },
    {
     "mes": "2026-08",
     "avaliadas": 17257,
     "taxa": 75.8
    },
    {
     "mes": "2026-09",
     "avaliadas": 396,
     "taxa": 96
    }
   ]
  },
  "telefone-fixo": {
   "avaliadas": 280112,
   "resolvidas": 178600,
   "resolvidasPct": 63.8,
   "primeiroMes": "2019-11",
   "ultimoMes": "2026-09",
   "serie": [
    {
     "mes": "2019-11",
     "avaliadas": 2679,
     "taxa": 48.6
    },
    {
     "mes": "2019-12",
     "avaliadas": 3596,
     "taxa": 49
    },
    {
     "mes": "2020-01",
     "avaliadas": 7038,
     "taxa": 60.8
    },
    {
     "mes": "2020-02",
     "avaliadas": 6910,
     "taxa": 64.8
    },
    {
     "mes": "2020-03",
     "avaliadas": 6830,
     "taxa": 59.2
    },
    {
     "mes": "2020-04",
     "avaliadas": 6876,
     "taxa": 61.6
    },
    {
     "mes": "2020-05",
     "avaliadas": 7572,
     "taxa": 68.1
    },
    {
     "mes": "2020-06",
     "avaliadas": 7696,
     "taxa": 68.8
    },
    {
     "mes": "2020-07",
     "avaliadas": 7659,
     "taxa": 74.8
    },
    {
     "mes": "2020-08",
     "avaliadas": 7289,
     "taxa": 75.6
    },
    {
     "mes": "2020-09",
     "avaliadas": 7501,
     "taxa": 70.6
    },
    {
     "mes": "2020-10",
     "avaliadas": 8403,
     "taxa": 70.7
    },
    {
     "mes": "2020-11",
     "avaliadas": 7412,
     "taxa": 70.2
    },
    {
     "mes": "2020-12",
     "avaliadas": 6094,
     "taxa": 66.9
    },
    {
     "mes": "2021-01",
     "avaliadas": 6238,
     "taxa": 65.2
    },
    {
     "mes": "2021-02",
     "avaliadas": 6224,
     "taxa": 64.4
    },
    {
     "mes": "2021-03",
     "avaliadas": 7098,
     "taxa": 63.8
    },
    {
     "mes": "2021-04",
     "avaliadas": 6613,
     "taxa": 64.5
    },
    {
     "mes": "2021-05",
     "avaliadas": 6049,
     "taxa": 70.6
    },
    {
     "mes": "2021-06",
     "avaliadas": 5473,
     "taxa": 70.7
    },
    {
     "mes": "2021-07",
     "avaliadas": 4767,
     "taxa": 71.7
    },
    {
     "mes": "2021-08",
     "avaliadas": 4369,
     "taxa": 66.9
    },
    {
     "mes": "2021-09",
     "avaliadas": 3995,
     "taxa": 64.1
    },
    {
     "mes": "2021-10",
     "avaliadas": 4009,
     "taxa": 62
    },
    {
     "mes": "2021-11",
     "avaliadas": 3687,
     "taxa": 63
    },
    {
     "mes": "2021-12",
     "avaliadas": 3350,
     "taxa": 63.5
    },
    {
     "mes": "2022-01",
     "avaliadas": 4241,
     "taxa": 63.2
    },
    {
     "mes": "2022-02",
     "avaliadas": 3382,
     "taxa": 56.5
    },
    {
     "mes": "2022-03",
     "avaliadas": 3720,
     "taxa": 52.2
    },
    {
     "mes": "2022-04",
     "avaliadas": 3350,
     "taxa": 56.2
    },
    {
     "mes": "2022-05",
     "avaliadas": 3778,
     "taxa": 61.8
    },
    {
     "mes": "2022-06",
     "avaliadas": 3594,
     "taxa": 61.6
    },
    {
     "mes": "2022-07",
     "avaliadas": 3573,
     "taxa": 64
    },
    {
     "mes": "2022-08",
     "avaliadas": 3334,
     "taxa": 64.2
    },
    {
     "mes": "2022-09",
     "avaliadas": 3140,
     "taxa": 63.2
    },
    {
     "mes": "2022-10",
     "avaliadas": 3171,
     "taxa": 63.4
    },
    {
     "mes": "2022-11",
     "avaliadas": 2779,
     "taxa": 60.6
    },
    {
     "mes": "2022-12",
     "avaliadas": 2781,
     "taxa": 59.3
    },
    {
     "mes": "2023-01",
     "avaliadas": 3214,
     "taxa": 63.1
    },
    {
     "mes": "2023-02",
     "avaliadas": 2702,
     "taxa": 59.4
    },
    {
     "mes": "2023-03",
     "avaliadas": 3437,
     "taxa": 61.4
    },
    {
     "mes": "2023-04",
     "avaliadas": 2549,
     "taxa": 62.6
    },
    {
     "mes": "2023-05",
     "avaliadas": 2682,
     "taxa": 65.2
    },
    {
     "mes": "2023-06",
     "avaliadas": 2431,
     "taxa": 64.3
    },
    {
     "mes": "2023-07",
     "avaliadas": 2562,
     "taxa": 65.5
    },
    {
     "mes": "2023-08",
     "avaliadas": 2697,
     "taxa": 66.4
    },
    {
     "mes": "2023-09",
     "avaliadas": 2326,
     "taxa": 67.1
    },
    {
     "mes": "2023-10",
     "avaliadas": 2534,
     "taxa": 65.8
    },
    {
     "mes": "2023-11",
     "avaliadas": 2495,
     "taxa": 66.2
    },
    {
     "mes": "2023-12",
     "avaliadas": 2092,
     "taxa": 64.7
    },
    {
     "mes": "2024-01",
     "avaliadas": 2548,
     "taxa": 66.6
    },
    {
     "mes": "2024-02",
     "avaliadas": 2232,
     "taxa": 65.1
    },
    {
     "mes": "2024-03",
     "avaliadas": 2206,
     "taxa": 62.6
    },
    {
     "mes": "2024-04",
     "avaliadas": 2077,
     "taxa": 62.5
    },
    {
     "mes": "2024-05",
     "avaliadas": 1967,
     "taxa": 63.4
    },
    {
     "mes": "2024-06",
     "avaliadas": 1804,
     "taxa": 63.2
    },
    {
     "mes": "2024-07",
     "avaliadas": 1901,
     "taxa": 61.3
    },
    {
     "mes": "2024-08",
     "avaliadas": 1867,
     "taxa": 64.2
    },
    {
     "mes": "2024-09",
     "avaliadas": 1732,
     "taxa": 65
    },
    {
     "mes": "2024-10",
     "avaliadas": 1719,
     "taxa": 62.7
    },
    {
     "mes": "2024-11",
     "avaliadas": 1578,
     "taxa": 61.3
    },
    {
     "mes": "2024-12",
     "avaliadas": 1469,
     "taxa": 58.8
    },
    {
     "mes": "2025-01",
     "avaliadas": 1908,
     "taxa": 58.1
    },
    {
     "mes": "2025-02",
     "avaliadas": 1621,
     "taxa": 59.8
    },
    {
     "mes": "2025-03",
     "avaliadas": 1600,
     "taxa": 58
    },
    {
     "mes": "2025-04",
     "avaliadas": 1451,
     "taxa": 56.6
    },
    {
     "mes": "2025-05",
     "avaliadas": 1617,
     "taxa": 59
    },
    {
     "mes": "2025-06",
     "avaliadas": 1537,
     "taxa": 57.6
    },
    {
     "mes": "2025-07",
     "avaliadas": 1670,
     "taxa": 56.9
    },
    {
     "mes": "2025-08",
     "avaliadas": 1659,
     "taxa": 53.5
    },
    {
     "mes": "2025-09",
     "avaliadas": 1683,
     "taxa": 49.3
    },
    {
     "mes": "2025-10",
     "avaliadas": 1890,
     "taxa": 51.6
    },
    {
     "mes": "2025-11",
     "avaliadas": 1389,
     "taxa": 53.9
    },
    {
     "mes": "2025-12",
     "avaliadas": 1198,
     "taxa": 49.8
    },
    {
     "mes": "2026-01",
     "avaliadas": 1417,
     "taxa": 49
    },
    {
     "mes": "2026-02",
     "avaliadas": 1274,
     "taxa": 49.8
    },
    {
     "mes": "2026-03",
     "avaliadas": 1429,
     "taxa": 49.9
    },
    {
     "mes": "2026-04",
     "avaliadas": 1296,
     "taxa": 50.1
    },
    {
     "mes": "2026-05",
     "avaliadas": 1090,
     "taxa": 51.1
    },
    {
     "mes": "2026-06",
     "avaliadas": 1093,
     "taxa": 53.1
    },
    {
     "mes": "2026-07",
     "avaliadas": 1307,
     "taxa": 55.9
    },
    {
     "mes": "2026-08",
     "avaliadas": 884,
     "taxa": 60.2
    },
    {
     "mes": "2026-09",
     "avaliadas": 8,
     "taxa": 75
    }
   ]
  },
  "tv-por-assinatura": {
   "avaliadas": 273933,
   "resolvidas": 196742,
   "resolvidasPct": 71.8,
   "primeiroMes": "2019-11",
   "ultimoMes": "2026-09",
   "serie": [
    {
     "mes": "2019-11",
     "avaliadas": 2634,
     "taxa": 57.4
    },
    {
     "mes": "2019-12",
     "avaliadas": 3312,
     "taxa": 61.4
    },
    {
     "mes": "2020-01",
     "avaliadas": 6069,
     "taxa": 66.1
    },
    {
     "mes": "2020-02",
     "avaliadas": 6000,
     "taxa": 68.9
    },
    {
     "mes": "2020-03",
     "avaliadas": 5674,
     "taxa": 59
    },
    {
     "mes": "2020-04",
     "avaliadas": 6558,
     "taxa": 63
    },
    {
     "mes": "2020-05",
     "avaliadas": 7110,
     "taxa": 69.5
    },
    {
     "mes": "2020-06",
     "avaliadas": 6793,
     "taxa": 67.1
    },
    {
     "mes": "2020-07",
     "avaliadas": 5861,
     "taxa": 71.3
    },
    {
     "mes": "2020-08",
     "avaliadas": 6043,
     "taxa": 72.5
    },
    {
     "mes": "2020-09",
     "avaliadas": 6523,
     "taxa": 75.5
    },
    {
     "mes": "2020-10",
     "avaliadas": 5948,
     "taxa": 73.9
    },
    {
     "mes": "2020-11",
     "avaliadas": 5541,
     "taxa": 74.5
    },
    {
     "mes": "2020-12",
     "avaliadas": 5515,
     "taxa": 77.1
    },
    {
     "mes": "2021-01",
     "avaliadas": 5470,
     "taxa": 77
    },
    {
     "mes": "2021-02",
     "avaliadas": 4547,
     "taxa": 75
    },
    {
     "mes": "2021-03",
     "avaliadas": 5288,
     "taxa": 75.9
    },
    {
     "mes": "2021-04",
     "avaliadas": 4488,
     "taxa": 74.6
    },
    {
     "mes": "2021-05",
     "avaliadas": 4243,
     "taxa": 75.4
    },
    {
     "mes": "2021-06",
     "avaliadas": 4254,
     "taxa": 76.4
    },
    {
     "mes": "2021-07",
     "avaliadas": 4079,
     "taxa": 74.5
    },
    {
     "mes": "2021-08",
     "avaliadas": 3914,
     "taxa": 73.1
    },
    {
     "mes": "2021-09",
     "avaliadas": 3308,
     "taxa": 72.2
    },
    {
     "mes": "2021-10",
     "avaliadas": 3160,
     "taxa": 71.4
    },
    {
     "mes": "2021-11",
     "avaliadas": 3053,
     "taxa": 74.1
    },
    {
     "mes": "2021-12",
     "avaliadas": 2981,
     "taxa": 68.8
    },
    {
     "mes": "2022-01",
     "avaliadas": 3795,
     "taxa": 69.2
    },
    {
     "mes": "2022-02",
     "avaliadas": 3085,
     "taxa": 70.7
    },
    {
     "mes": "2022-03",
     "avaliadas": 3942,
     "taxa": 71.2
    },
    {
     "mes": "2022-04",
     "avaliadas": 3207,
     "taxa": 71.8
    },
    {
     "mes": "2022-05",
     "avaliadas": 3663,
     "taxa": 74.4
    },
    {
     "mes": "2022-06",
     "avaliadas": 3369,
     "taxa": 73.4
    },
    {
     "mes": "2022-07",
     "avaliadas": 3354,
     "taxa": 76.4
    },
    {
     "mes": "2022-08",
     "avaliadas": 3636,
     "taxa": 78.5
    },
    {
     "mes": "2022-09",
     "avaliadas": 3233,
     "taxa": 76.7
    },
    {
     "mes": "2022-10",
     "avaliadas": 3049,
     "taxa": 75
    },
    {
     "mes": "2022-11",
     "avaliadas": 2964,
     "taxa": 76.9
    },
    {
     "mes": "2022-12",
     "avaliadas": 2859,
     "taxa": 74.7
    },
    {
     "mes": "2023-01",
     "avaliadas": 3019,
     "taxa": 77.8
    },
    {
     "mes": "2023-02",
     "avaliadas": 2671,
     "taxa": 73.3
    },
    {
     "mes": "2023-03",
     "avaliadas": 2930,
     "taxa": 74.7
    },
    {
     "mes": "2023-04",
     "avaliadas": 2537,
     "taxa": 74
    },
    {
     "mes": "2023-05",
     "avaliadas": 2757,
     "taxa": 75.7
    },
    {
     "mes": "2023-06",
     "avaliadas": 2354,
     "taxa": 76.1
    },
    {
     "mes": "2023-07",
     "avaliadas": 2480,
     "taxa": 77.6
    },
    {
     "mes": "2023-08",
     "avaliadas": 2441,
     "taxa": 79.8
    },
    {
     "mes": "2023-09",
     "avaliadas": 2225,
     "taxa": 79.1
    },
    {
     "mes": "2023-10",
     "avaliadas": 2412,
     "taxa": 76.7
    },
    {
     "mes": "2023-11",
     "avaliadas": 2295,
     "taxa": 75.9
    },
    {
     "mes": "2023-12",
     "avaliadas": 2071,
     "taxa": 78.3
    },
    {
     "mes": "2024-01",
     "avaliadas": 2378,
     "taxa": 77.1
    },
    {
     "mes": "2024-02",
     "avaliadas": 2261,
     "taxa": 75.3
    },
    {
     "mes": "2024-03",
     "avaliadas": 2254,
     "taxa": 77.4
    },
    {
     "mes": "2024-04",
     "avaliadas": 2319,
     "taxa": 74.7
    },
    {
     "mes": "2024-05",
     "avaliadas": 2222,
     "taxa": 75.8
    },
    {
     "mes": "2024-06",
     "avaliadas": 2260,
     "taxa": 74.8
    },
    {
     "mes": "2024-07",
     "avaliadas": 2472,
     "taxa": 76.5
    },
    {
     "mes": "2024-08",
     "avaliadas": 2307,
     "taxa": 73.2
    },
    {
     "mes": "2024-09",
     "avaliadas": 2379,
     "taxa": 73.3
    },
    {
     "mes": "2024-10",
     "avaliadas": 2427,
     "taxa": 73.5
    },
    {
     "mes": "2024-11",
     "avaliadas": 2107,
     "taxa": 71
    },
    {
     "mes": "2024-12",
     "avaliadas": 2114,
     "taxa": 72.8
    },
    {
     "mes": "2025-01",
     "avaliadas": 2545,
     "taxa": 73.3
    },
    {
     "mes": "2025-02",
     "avaliadas": 2225,
     "taxa": 70.7
    },
    {
     "mes": "2025-03",
     "avaliadas": 2545,
     "taxa": 68.3
    },
    {
     "mes": "2025-04",
     "avaliadas": 2628,
     "taxa": 65.4
    },
    {
     "mes": "2025-05",
     "avaliadas": 2614,
     "taxa": 65.1
    },
    {
     "mes": "2025-06",
     "avaliadas": 2410,
     "taxa": 66.9
    },
    {
     "mes": "2025-07",
     "avaliadas": 2546,
     "taxa": 70.1
    },
    {
     "mes": "2025-08",
     "avaliadas": 2507,
     "taxa": 64.3
    },
    {
     "mes": "2025-09",
     "avaliadas": 2420,
     "taxa": 64.4
    },
    {
     "mes": "2025-10",
     "avaliadas": 2531,
     "taxa": 65.1
    },
    {
     "mes": "2025-11",
     "avaliadas": 2334,
     "taxa": 64.5
    },
    {
     "mes": "2025-12",
     "avaliadas": 2195,
     "taxa": 61.3
    },
    {
     "mes": "2026-01",
     "avaliadas": 2533,
     "taxa": 64.9
    },
    {
     "mes": "2026-02",
     "avaliadas": 2187,
     "taxa": 66.3
    },
    {
     "mes": "2026-03",
     "avaliadas": 2226,
     "taxa": 64.6
    },
    {
     "mes": "2026-04",
     "avaliadas": 2182,
     "taxa": 66.3
    },
    {
     "mes": "2026-05",
     "avaliadas": 2174,
     "taxa": 68.6
    },
    {
     "mes": "2026-06",
     "avaliadas": 2406,
     "taxa": 70.6
    },
    {
     "mes": "2026-07",
     "avaliadas": 2453,
     "taxa": 72
    },
    {
     "mes": "2026-08",
     "avaliadas": 2023,
     "taxa": 76.9
    },
    {
     "mes": "2026-09",
     "avaliadas": 35,
     "taxa": 94.3
    }
   ]
  }
 }
}